Get in Touch
You've Got Questions, We've Got Answers!
We know that CBD is new for a lot of pet parents. At VetCBD, we’ve been at the forefront of the industry since 2015, and encourage you to tap into our knowledge and expertise. That’s why we offer free support from veterinary professionals via phone, and email.
Your Questions, Our Answers
What’s the best way to reach your team?
You can contact us through our online form, email, or by phone during business hours. Our team responds to most inquiries within 1–2 business days.
What are your customer service hours?
Our support team is available Monday–Friday, 9:00 AM–5:00 PM (PST), excluding major holidays.
How quickly will I get a reply?
We aim to respond to all messages within 1–2 business days. During high-volume times, responses may take slightly longer.
Can I speak to a veterinarian about your products?
Yes! We offer complimentary support from veterinary professionals to help answer product and usage questions.
Where can I find information about my order?
If you placed an order online, you can check your confirmation email for tracking details, or reach out to our team with your order number for an update.
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